Care Management 2018-05-25T12:56:10+00:00

Care Management

Helping You Navigate the Challenges of Care

Our Care Managers are highly credentialed nurses, social workers and gerontologists who understand the complexities of care. From assessments and coordination to advocacy and education, Care Managers are the central point of contact for all your care needs.

Senior Couple Receiving Care Management Consulting Services

Care Management

Helping You Navigate the Challenges of Care

Our Care Managers are highly credentialed nurses, social workers and gerontologists who understand the complexities of care. From assessments and coordination to advocacy and education, Care Managers are the central point of contact for all your care needs.

Get Started

Call us 24/7 at (800) 293-8973 or send us your contact information and we’ll be in touch.

Let us be your guide in navigating aging-related issues and life changes.

We know that life is full of ups and downs, twists and turns. These changes can be overwhelming and it is helpful to gain a fresh viewpoint to see all the possibilities ahead. Whether you’re taking care of a loved one or yourself, need medical or legal help, looking to stay in your home or make a move, Lifematters Care Management can help you guide you through these important issues. Our care management services include:

  • Coordination of complex medical care, including hospital discharge planning

  • Comprehensive medical and psychosocial assessment

  • Advocacy and education to ensure each person receives the respectful and dignified care they deserve

  • Consultation on senior living and alternative housing arrangements

  • Caregiver support and assistance

  • Medication oversight

  • Referrals to trusted resources (e.g. attorneys, skilled home care, physicians, hospice and other facilities)

  • Social companionship for activities and events from our Friendly Visitors

  • 24/7 availability for crisis intervention and education

You can learn more about our services below; or, contact us for a free phone information session. We’ll tell you about our services and how we can work to make life easier for you.

Care Options and CMA Logos

Care Options and CMA are now Lifematters Care Management

Through the addition of Care Options and Care Management Associates (CMA) to the Lifematters family, we are proud to offer Lifematters Care Management, a specialized team of Social Workers, Gerontologists and Registered Nurses providing customized services and professional support for every facet of your life.

Ann O’Neil, Founder of Care Options, discusses her decision to have Lifematters carry on her legacy of care management in the Northern Virginia area following her retirement.

Care Management Services

Lifematters Care Management utilizes a team approach. Our nurses, social workers and gerontologists work together to meet your needs. Our services are broad in nature and are individualized to meet your needs.


A one-on-one meeting with a professional Care Manager at our office or in your home who will focus on your current concerns and issues. Following this meeting you will receive a written summary of recommended services and referrals prepared just for you.

Care Management

An on-going service that partners you with a dedicated Care Manager who will get to know you and put together a list of specific services and resources for you to select. This “Care Plan” is a guide for your short term and long term planning needs. Your Care Manager will support you in healthy aging through home visits and phone calls to ensure you receive quality services.

Health Care Coordination

A Care Manager or Senior Friendly Visitor will accompany you to medical and dental appointments & procedures as well as take notes, ask questions, schedule follow-up appointments, and keep family members and your health care professionals updated.


The team at Lifematters Care Management embraces the philosophy that knowledge is power. We provide informative presentations on aging related issues at senior housing communities, religious establishments, Village groups and work place settings. We also provide Continuing Education presentations for Social Workers and Nurses on current topics in aging.

Lifematters has been an amazing resource for our family. When my father had a stroke, I reached out to them to help me with my parents, who were overwhelmed by how to deal with this life changing moment for them. I live on the other coast and my brother is 3 hours away with a busy job and family, so it was going to be hard for us to help on a daily basis. There was so much information and much confusion and lack of coordination between doctors, the hospital and the rehab facility. Lifematters took the time to meet with my family at the rehabilitation facility on a weekend, actively listened to what we needed and paired us with someone who has been an incredible match for our family. She has given my mom and dad a peace of mind, knowing that they have a friend and representative who is there when they need them, for whatever they face next. Our representative is dedicated, compassionate, organized and an advocate, as well as a great communicator with the family. Her patience and understanding of how to provide a peace of mind is beyond impressive. My mom has commented “I would not have been able to have made it through this difficult time with them, and don’t know what I would have done.” Words cannot express how grateful we are for this amazing company and the peace of mind they have brought!
Kari P.

The Lifematters Care Management Advantage

You know your circumstances. We know the options. Lifematters Care Management offers a broad array of options that are individualized to meet your needs. You make the decision how we can best support you with both choice and flexibility.


We can be reached 24 hours a day, 7 days a week. Our on-call system will connect you to a team member after normal business hours, on the weekends and holidays. Contact us today.


Each team member is passionate about the field of aging. There is nowhere else we would rather be than helping to navigate age-related needs and changes.


We have extensive experience working with older adults in a variety of settings including home health, acute and rehabilitation hospitals, nursing homes, and adult day care.


We empathize with you during life’s changes and loss. Our team provides supportive counseling to help you cope.


We know that each of our client’s has a remarkable history and life experiences that make them who they are. We listen so that we can best support you to live, love and thrive.


When faced with unfamiliar situations such as medical emergencies, hospitalizations, rehabilitation or driving concerns, legal issues or the need for home care, Lifematters Care Management can assist you through these times and help you sort through your options. We want you to know that you are not alone.

An Advocate

Lifematters Care Management works on behalf of our client’s needs and rights in all areas of their lives. We will take the action to ensure you receive the care and treatment you deserve.

A Community Partner

Lifematters provides educational presentations on age-related issues in the community at various locations – senior housing communities, religious establishments and professional groups – in order to keep our neighbors informed about key issues of concern to them.

Frequently Asked Questions

Does insurance cover the costs of care management? 2017-05-26T09:10:19+00:00

Currently, Medicare and Medicaid do not cover the cost of Care Management services, nor do most insurance policies. Some Long Term Care Policies may reimburse you a portion of your service. We are happy to review your policy with you to assess if Lifematters Care Management services are covered.

How often will I be billed? 2017-12-22T17:16:18+00:00

Lifematters billing procedures can vary based on services provided. A Lifematters representative will clarify billing procedures and options for you, including when payment is due to the company.

What is the average cost of Lifematters services? 2017-12-22T17:20:24+00:00

There is no average cost for home care and care management services because each situation is unique. Lifematters has various levels of professionals; with different levels of fees. The best suggestion is to contact us to discuss your unique situation. You can also read our blog post to learn more about costs for home care and care management.

Types of Home Care – Hours and Costs – Employee-Based

Hourly: Caregivers come for a set amount of hours based on the client’s needs and wants. In the DC metro area, the minimum is usually 4 hours and the average cost ranges between $22.00 and $28.00 per hour, plus mileage reimbursement. A caregiver hired for an overnight shift must remain awake and alert.

Live-in: A caregiver lives with his/her client. Caregivers need their own room to sleep and must have the ability to take breaks. The caregiver is allowed to sleep 6 to 8 hours overnight. The average cost for live-in care in the DC metro area ranges between $250.00 – $400.00 per day.

Is transportation available? 2017-12-22T17:22:52+00:00

Transportation as part of your care program is available. Our client services directors will inquire if you need a caregiver who has their own vehicle or if you prefer to use your own vehicle. Whether you require assistance in getting to a doctor’s appointment, shopping, or if you just want a ride to visit a friend, we can help.

Does Lifematters also offer skilled care services? 2017-05-26T09:06:34+00:00

Lifematters offers a full range of private duty nursing services provided by licensed and trained LPNs (licensed practical nurses) and RNs (registered nurses). All skilled care cases are supervised by Lifematters RNs.

How can family members who live out of the area provide care from a distance? 2017-12-22T17:25:26+00:00

Lifematters’ Care Management services can help family members located out of the area remain in touch and provide updates regarding your loved one.

When should I start care management services? 2017-05-25T14:05:33+00:00

There is no right answer to this question. We are able to step in and assist you at any time. We can start when you think you require a more supportive living environment, during the loss of a family member, when you are in the hospital, when you need home care services or after a medical diagnosis. If you need the help, that is the right time. Call us to discuss your unique situation.

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Serving the Greater Washington, DC Area Since 2004

With offices in Silver Spring, MD and Falls Church, VA — and now Baltimore, MD — we’re proud to have been serving our community for over 13 years.