In order to make your home care search and decision as simple and stress free as possible, we developed our unique Lifematters Care Plan Process. We help you identify the perfect caregiver for your family’s unique needs from our large pool of highly trained, licensed, and experienced candidates. From the minute you contact Lifematters, you are connected with a dedicated client services representative who will guide you every step of the way and ensure all of your questions and concerns are answered. Our associates take a personal one-to-one approach with both clients and candidates, and we will work together to create a customized care plan that meets your requirements and delivers the care you need.
Lifematters caregiver matching process combines information we learn from talking to you and your family with what we know from our decades of experience, resulting in the right plan and caregiver for you. Unique in our industry, Lifematters clients are directly involved in the selection of the caregiver. Beyond simply assigning an associate with the necessary skills, we invest as much time as necessary to match personalities and ensure that your caregiver is a perfect match.
Click the circles to learn about our process
A Lifematters client services representative interviews our potential client, family member or legal representative by telephone, e-mail or in person to get all the information necessary to complete a Lifematters Medical and Lifestyle Profile that will assist in selecting the right caregiver. Interview categories include:
After we discuss and assess your needs, we will create a list of experienced caregivers whose skillsets and demeanor best match your needs based on:
After reviewing the list, Lifematters client services and clinical teams work together to select and assign the most appropriate caregiver. If requested, clients can then schedule in-person interviews in order to assure a perfect match.
Our product is our people, so our team is our most important asset. Each of our caregivers undergoes hours of training developed by Lifematters University – the most comprehensive caregiver training program in the country.
Our Training Program offers an extensive array of courses that include:
|Basic Training||Personal care, hygiene, mobility and transferring, nutrition, and home management|
|Health Training||Comprehensive Competency Assessment by RNs, wound care, medication assistance, CPR, UTI|
|Disease Training||Alzheimer’s, Amyotrophic Lateral Sclerosis (ALS), Parkinson’s, Multiple Sclerosis, and Diabetes|
|Nutrition||Diabetic, gluten free, low sodium, vegetarian, Kosher and Halal diet requirements|
|Cultural Training||Communications and interpersonal training, satisfaction, hospitality|
|At-Risk Training||Recognizing depression|
|Safety Training||Oxygen safety|
You can take comfort in knowing that all Lifematters associates have completed our rigorous hiring process that includes proprietary interviewing and testing protocols. 100% of Lifematters caregivers hold certified nursing assistant certificates or equivalent education and experience.
Every caregiver that works at Lifematters is an employee, not an independent contractor. We vet our caregivers against multiple requirements before being hired.
Learn more about the Lifematters Team Culture and see a list of Open Positions